Posted: Mar 10, 2021 4:00 AM ET | Last Updated: March 10
The e-commerce team at Kunstadt Sports has grown from two to around 15 people. We don t see that ever shrinking, says Monica Kunstadt. (Francis Ferland/CBC)
Small businesses had to find creative ways to adapt their business models to stay afloat during COVID-19, but many say the changes will be permanent.
For Ottawa sporting goods store Kunstadt Sports, the pandemic sped up its shift from brick- and-mortar to online sales. With new staffing in place, it has no plans to revert back.
Monica Kunstadt, financial controller at Kunstadt, says its e-commerce team grew from two to upwards of 15 people.