CADILLAC â While many businesses in the area still are struggling to recover from the economic disruptions caused by COVID-19, others were able to benefit from the pandemic by adapting their operations to be more in line with how consumers are spending their money in the 21st Century.
Even before the coronavirus arrived in the U.S., Jason Towers, owner of Willow Market and Meats, and the attached Primos BBQ, said he noticed trends in the industry moving toward an increase in online ordering and a general preference for more convenient ways of purchasing items.
Given that the pandemic naturally made people wary of being in congested places, such as large grocery stores, the trends he noticed pre-COVID sped up significantly as more customers began ordering online and opting for curbside pickup.