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Share: REDWOOD CITY, Calif., April 05, 2021 (GLOBE NEWSWIRE) Reputation, the global leader in reputation experience management (RXM), today announced it has acquired Nuvi, a robust social customer experience (CX) software company based in Lehi, Utah. Nuvi s award-winning social listening and data visualization capabilities are a strong complement to Reputation s innovative platform built for the next generation of experience management. Today, 91% of people believe that companies should fuel innovation by listening to their customers. Yet, only 32% of marketing and customer experience professionals believe they have access to the information they need to understand customers needs. This dynamic has created a dramatic gap between customer expectations and a company s ability to gather feedback data and quickly act on it. With this acquisition, Reputation has created a powerhouse platform that effortlessly combines traditional experience management (surveys) with d ....
Ivalua Launches Innovations to Improve Supply Chain Resilience and Employee Productivity New platform release features a broad set of enhancements across Ivalua s complete Source-to-Pay suite, including deep integration with Amazon Business News provided by Share this article Cloud Spend Management solutions, today announced the general availability of its new platform release 168. The release includes a broad set of innovations to help organizations better manage their spend and suppliers. Customers can now ensure greater supply chain resilience through improved supplier discovery and collaboration, increase efficiency across each step of the source-to-pay process and better understand and optimize cost drivers for goods and services purchased. The release also adds or deepens integrations with Ivalua s growing partner ecosystem to improve decision-making and optimize the purchasing experience for users. ....