This Seattle Software Startup Just Raised $25 Million To Help Immigrants Come To The U.S.
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Boundless Immigration CEO Xiao Wang (center), cofounder Serday Sutay (center right) and colleagues are looking to build a software hub for the immigration process.
Boundless Immigration
When Boundless Immigration CEO Xiao Wang’s parents immigrated to the the U.S. from their native Nanjing, China, Xiao had to be left behind with relatives. At age three, he joined his parents, both of whom had studied at Arizona State University. To reunite, the family had paid about five months of rent on attorneys, then poured much of their savings into the hands of a fixer to guide them through the high-stakes naturalization process.
Immigration startup Boundless consolidates customer service team; 31 employees affected
February 24, 2021 at 10:45 am
Boundless CEO Xiao Wang. (Boundless Photo)
Seattle-based startup Boundless laid off four employees and asked 27 workers to relocate to Las Vegas as part of what CEO Xiao Wang described as a restructuring.
The online immigration service in September raised $7.5 million and acquired its rival RapidVisa, which had a customer operations center at its headquarters in Las Vegas.
Boundless, which employs 140 people, decided to consolidate its customer support teams to Las Vegas. As a result, employees in Seattle and elsewhere were asked to move to Las Vegas.
“We feel like this is the best way moving forward for us to be able to grow and support 10 times as many customers in the coming years,” Wang said.