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B.C. blames Telus for vaccine appointment fiasco in Vancouver Coastal Health region


 
VANCOUVER
For the second straight day, seniors and their caregivers in the Vancouver Coastal Health region spent Tuesday trying book COVID-19 vaccine appointments by phone.
All British Columbians 90 and older and Indigenous people 65 and older are now eligible for their first dose. But with phone lines jammed, only 369 seniors under Vancouver Coastal managed to book their appointments on Day 1.
“We decided to contract specifically with Telus, and Telus would do all this work. And the service provider let us down,” said Health Minister Adrian Dix. “We were repeatedly told as late as 9 o’clock Sunday night that they had the situation in hand, and they did not.” ....

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