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Valley Voices: It's time to give 911 pros the respect they deserve


Throughout the COVID-19 crisis, Colorado’s 911 professionals have been there for us, 24/7.
They have prioritized our health and safety over their own by continuing to work in close quarters, often without access to vital personal protective equipment. They have dealt with constantly changing emergency-response protocols and surges in calls about domestic violence, mental-health crises and serious at-home illnesses. They have navigated quarantine-induced staffing shortages and, in most communities, including ours, no ability to work from home. Like other first responders, they have sacrificed and persevered so that when anyone dials 911, someone is there to help.
Sadly, while the federal government and statehouses across the country have designated 911 professionals as essential workers throughout the pandemic, the U.S. Bureau of Labor Statistics’ Standard Occupation Classification System categorizes public safety telecommunicators the industry term for frontline 911 ....

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Eagle County alert change means you'll need an app


Changes are coming to Eagle County’s alert system. As of Feb. 1, most mobile alerts will require an app from EverBridge, the system’s vendor. (Daily file photo)
You may have read that Eagle County’s alert system is changing as of Feb. 1. Here’s why:
In a recent presentation to the Vail Town Council, Vail Public Safety Communications Center Director Marc Wentworth said the main issue is money.
The Eagle County E911 Authority Board since 2014 has contracted with EverBridge
for alert services. The cost is roughly $28,000 per year. Wentworth said EverBridge is changing its billing model. That means the old system of sending out text messages and emails will have to change. In fact, the cost of sending text messages could roughly triple unless changes are made. ....

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