On Sunday, July 25, 8-year-old Carson called 911 to help his grandfather who was in distress. He carefully followed all of the instructions he was given. And his grandfather responded favorably. In recognition of his quick thinking and assistance to his grandfather, the Montgomery County Department of Police invited him to tour their call center. […]
Montgomery County police release body camera footage in fatal officer shooting of Ryan LeRoux washingtonpost.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from washingtonpost.com Daily Mail and Mail on Sunday newspapers.
Rosie’s barking scared the man off, but Gordimer was afraid the danger wasn’t over. She called 911 with her mobile phone and was connected to the 911 center in Arlington County, where a call-taker told her she was not within their jurisdiction and transferred her to D.C. s 911 center instead. But help didn’t arrive, as D.C. should have transferred her again to the U.S. Park Police.
Gordimer wonders what might have happened had the circumstances turned more dire. I would like to know that, if I call 911 if I have a problem, that I m going to be connected to the right person and that I m going to be safe,” Gordimer said.
Delayed fire & EMS dispatch & miscommunication confirmed during Metro train separation in MD
15 minutes lost before correct dispatch to November Glenmont incident
Dec 10, 2020
STATter911 confirms it took more than 15 minutes before Montgomery County 911 sent the appropriate fire and EMS units after a Metro train separated in Glenmont last month. Information provided by spokespersons, along with radio traffic, illustrate miscommunications resulting in fire and EMS dispatched initially for a medical emergency instead of a train that became uncoupled, stranding passengers. The timeline also shows Montgomery County’s Emergency Communications Center (ECC) lost six of those minutes while processing the initial erroneous report of someone needing medical help at the Glenmont Metro Station.