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Paramedical benefits sector riding virtual health-care wave


It all started with a mechanical bull and too much tequila.
Mike McClenahan wasn’t initially sold on virtual physiotherapy when he first met with Phzio, a telerehabilitation provider, back in 2018. But after a client’s Christmas party at a country and western bar that involved too much liquid courage, the then-managing partner of Benefits by Design Inc. decided to test out the service’s effectiveness and maybe, in the process, improve his injured shoulder.
Through the service, he had a video consultation with a physiotherapist to assess his injury. The practitioner was equipped with tools that could measure McClenahan’s range of motion virtually and also took him through a standard questionnaire. After the assessment, he was given exercise videos tailored to his needs and logged into the app regularly to update his progress. It was an improvement from the in-person experience, he says: the app would send notifications if he hadn’t reported doing his exercises i ....

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Editorial: Enthusiasm for virtual health care stretching into paramedical sector


Benefits Canada lands in your real or virtual mailbox, our long-time editor, Jennifer Paterson, will be back from her maternity leave (
Ed note: she returned on May 3) and I’ll be done my short stint as interim editor and returning to my role as managing editor. Wrapping up my tenure as editor with a story that involves tequila and a mechanical bull feels, well, like a whole bowl of right. That story highlights how even physiotherapists have gone virtual during the coronavirus crisis.
Getting treatment for a physical ailment like an injured shoulder seems like something that can only be done in person. Not so, says Mike McClenahan. Back in 2018, the then-managing partner of Benefits by Design Inc., was skeptical at first but opting for virtual physiotherapy care had its advantages. “When you go to a bricks-and-mortar physiotherapist, what’s the first thing they ask you? [It’s] ‘Have you been doing your exercises?’ If you’re like me, the answer is, ‘Sort o ....

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