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Phoenix to Investigate After Overworked 911 Dispatcher Hospitalized


1554: I might die, but ok.
1555: Please don t. Not on my watch. I appreciate you getting back to me quick. Please help yourself to the Mando Mart [free food] over there.
1556: I just came back from covid for a month… I can barely walk or breathe. I will stay sitting :(
The Mando Mart to which Cooper s supervisor refers is a collection of snacks put together by supervisors for when they mandate that employees stay past the end of their typical 10-hour shift. A regular occurrence in the understaffed dispatch center, a mandate is why Cooper, an asthmatic still recovering from six weeks of fighting the aftereffects of COVID-19, was required to work for more than 15 hours in late February, her first week back from sick leave. The 20-year 911 veteran told her mother that she feared discipline if she didn t comply. ....

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