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Photo: Getty Images By Contributor 10th May 2021 Doctors whose first language is not English encounter particular problems in communication. Prof Peter Gillen and Dr Gozie Offiah describe how these medics can improve their empathy skills I spoke recently at a webinar on communication skills in medicine. The webinar was hosted by the Irish-Pakistani Professional Association (IPPA), which was founded by Pakistani doctors in Ireland, one of whose aims is to enable the integration of Pakistani doctors into the Irish healthcare system by providing a range of educational supports. The topic of communication skills in medicine was a direct result of a survey I had commissioned on doctors working in Ireland whose primary language is not English. At the outset of the webinar one of the hosts shared an amusing anecdote recounting his first encounter with an Irish patient. He recalled meeting an elderly gentleman from Connemara on his first working day here in Ireland. Enquirin

Theodore rooseveltGozie offiahPeter gillenIrish medical councilPakistani professional associationInternational association for communicationHealth serviceNational healthcare communication programmeRoyal college of surgeonsIrish pakistani professional associationHealth service executiveAssociate professorRoyal collegeClinical advisorNational healthcare communicationSenior lecturer