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English is something put on a billiard ball – and also an issue for some docs

Photo: Getty Images By Contributor 10th May 2021 Doctors whose first language is not English encounter particular problems in communication. Prof Peter Gillen and Dr Gozie Offiah describe how these medics can improve their empathy skills I spoke recently at a webinar on communication skills in medicine. The webinar was hosted by the Irish-Pakistani Professional Association (IPPA), which was founded by Pakistani doctors in Ireland, one of whose aims is to enable the integration of Pakistani doctors into the Irish healthcare system by providing a range of educational supports. The topic of communication skills in medicine was a direct result of a survey I had commissioned on doctors working in Ireland whose primary language is not English. At the outset of the webinar one of the hosts shared an amusing anecdote recounting his first encounter with an Irish patient. He recalled meeting an elderly gentleman from Connemara on his first working day here in Ireland. Enquirin

Letter: Telemedicine II – Two out of three would be better

Letter: Telemedicine II – Two out of three would be better Irish Medical Times website on November 25, 2020 told us that the practice of telemedicine in Irish healthcare has multiplied by a factor of five since the start of the Covid-19 pandemic. The rushed uplift in virtual consultations in the Irish healthcare sector has worked for doctors and for patients. Recent research, commissioned by the Medical Council and conducted by Behaviour and Attitudes, found that patients reported that virtual clinical consultations were convenient, reduced their exposure to others (Covid contact), and gave them access to a doctor when they needed it. This move to telemedicine is a great leap forward, and the mother of necessity, given the risks of face-to-face consultation for patients and frontline healthcare staff at this time. All good so.

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