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Going Beyond Print: Ricoh USA Accelerates Expansion Into Digital Services

Going Beyond Print: Ricoh USA Accelerates Expansion Into Digital Services
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Ricoh USA, Inc. Named to ChannelE2E's Top 100 Vertical Market MSPs: 2021 Edition

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EXTON, Pa., May 6, 2021 /PRNewswire/
Ricoh USA, Inc. has been named to After Nines Inc. s ChannelE2E Top 100 Vertical Market MSPs list and research (http://www.channelE2E.com/top100) for 2021. The annual list and research (hashtag: #MSP100) identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing and additional vertical markets. Ricoh was ranked among the top vertical market MSPs in legal.
This recognition speaks to our ability to solve the most complex customer challenges in vertical markets such as legal, an industry that is tasked with finding and accessing data across multiple sources and in various formats often working from hybrid or remote offices, said Bob Lamendola, Vice President, Infrastructure and Engineering Services, Ricoh USA, Inc. At Ricoh, we pride ourselves on being an information management and digital services company that effectively connects peop ....

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8 Ways To Get The Most From Your Managed Service Provider

1. Be honest about your goals and needs
Sharing business objectives and goals is essential to establishing a successful MSP alliance.
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“The MSP must be able to match that understanding with acknowledgement of how their approach fits those objectives,” Lamendola explains. “An organization that approaches an MSP relationship with an upfront investment in developing a shared vision on how the organizations will work, interact, and evolve together will typically result in a positive experience.”
A policy of honesty and openness is always highly effective, since it reflects the same basic principles that organizational effectiveness methodologies are built on: communication, collaboration, shared goals, measurement, analysis, and continuous improvement. “When the MSP relationship is rooted in an extension of the organization’s structure and culture, the experience is mutually beneficial,” Lamendola states. ....

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8 ways to get the most from your managed service provider

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The decision to shift some or all in-house IT operations to a managed service provider (MSP), particularly in an age of technology disruption, pandemics, and evolving business models, can mark a crucial step toward ensuring long-term IT and enterprise success.
Promising deep technical knowledge, insight, and expertise, MSPs can deliver value and advanced solutions that in-house IT teams might find difficult to develop on their own. Managing an MSP relationship from inception with the right mindset can yield enormous value, notes Bob Lamendola, vice president of infrastructure and engineering services at digital services and information management provider Ricoh USA. “There might be times when the relationship is uneasy, but the foundation that’s set is what will get it through the rough spots,” he says. ....

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Ricoh placed in the 2021 Gartner Magic Quadrant for Managed Workplace Services, North America

Ricoh placed in the 2021 Gartner Magic Quadrant for Managed Workplace Services, North America
Recognition follows an abundance of recent industry accolades for company s customized digital IT services that empower customers no matter the location
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EXTON, Pa., April 15, 2021 /PRNewswire/ Ricoh USA, Inc. today announced that it has been positioned in the 2021 Gartner Magic Quadrant report for Managed Workplace Services, North America for the first time. Gartner evaluates 20 vendors to enable sourcing, procurement and vendor management leaders to select the best provider for managed workplace services.
We re at an important juncture in the evolution of digital transformation and consumerization, and customers require the wherewithal to do business and move information in a much more automated, collaborative and secure manner than ever before from any type of workspace and any location, said Bob Lame ....

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