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Contractors who moderate harmful online content for Facebook are put under pressure to âremain quietâ over unequal treatment and a lack of mental health supports, two workers have said. In a rare press conference, two current Facebook content moderators working in Dublin, Ibrahim Halawa and Paria Moshfeghi, spoke publicly about their employment conditions. The pair work for Covalen, a company based in Sandyford, south Dublin, which is contracted by Facebook to moderate its content. Speaking on Friday, Mr Halawa said the treatment of content moderators was âdiscriminatory and unfairâ compared to direct Facebook employees. He said many of those moderating the social media content âare really worried about their safety, about their mental healthâ. ....
Facebook content moderators in Ireland demand work-from-home rights ‘They’ve made it abundantly clear that our health & safety and lives don’t matter to them’ Share this story Illustration by Alex Castro / The Verge Facebook content moderators in Ireland met with Deputy Prime Minister Leo Varadkar today to demand work-from-home rights. They say the company forced them back into the office, even as COVID-19 cases spiked. “We should be working from home just like employees,” said Ibrahim Halawa, a former political prisoner and law student who works as a Facebook content moderator. “We should have the same mental health care they get, the same benefits but we don’t. Facebook can’t exist without us, and it should stop treating us as second-class citizens.” ....