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Best Buy will refund Cyberpunk 2077 until Dec. 21

Best Buy says it will accept returns and issue refunds for the game through Dec. 21, 2020. It’s a remarkable departure from the big-box retailer’s standard refund policy, which does not accept opened games.
This exception covers
Cyberpunk 2077, its collector’s edition, and the digital download code sold in stores.
Customers can bring the game to their local Best Buy for a refund, or return it by mail.
“Normally, Best Buy is unable to offer returns of opened game software per our Return & Exchange Promise,” a Best Buy social media representative wrote Friday morning. “However, after some deliberation, and seeing that the vendor will be allowing returns through Dec. 21, 2020, Best Buy will also be allowing returns,” through the same date. ....

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Now Best Buy is offering Cyberpunk 2077 refunds on physical copies

What you need to know
Best Buy announced on its forums Friday that it will be accepting returns of Cyberpunk 2077 until Dec. 21.
Originally, the retailer didn t accept returns of opened games, but will be making an exception.
It s worth noting that it ll accept Collector s Edition returns, but all elements of the package must be included.
When CD Projekt Red originally announced that it would be allowing full refunds for Cyberpunk 2077 until Dec. 21, 2020, it didn t specify how each respective platform and retailer would be handling it. Since then, platforms like Sony and Microsoft have announced that it would be honoring full refunds, while Sony delisted it from its store entirely. ....

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Best Buy is accepting Cyberpunk 2077 returns through December 21st, even if you played it

Best Buy is accepting Cyberpunk 2077 returns through December 21st, even if you played it
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Best Buy has joined the list of retailers offering returns for copies of
Cyberpunk 2077, with the company announcing (in a forum post) that it’ll be accepting returns through December 21st.
The move is an unusual one for Best Buy, which typically excludes opened video games from its usual return policy in most circumstances, “opened physical copies of computer software, movies, music, video games, books, video game guides and sheet music can only be exchanged for an identical item.”
Related
Per the forum post: ....

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Physical copies of Cyberpunk 2077 will be refunded

Source: CD Projekt S.A.
Update: CD Projekt Red confirms that it intends to also help physical copy owners to get refunds.
What you need to know
Best Buy announced on its forums Friday that it will be accepting returns of Cyberpunk 2077 until Dec. 21.
Originally, the retailer didn t accept returns of opened games, but will be making an exception.
It s worth noting that it ll accept Collector s Edition returns, but all elements of the package must be included.
When CD Projekt Red originally announced that it would be allowing full refunds for Cyberpunk 2077 until Dec. 21, 2020, it didn t specify how each respective platform and retailer would be handling it. Since then, platforms like Sony and Microsoft have announced that it would be honoring full refunds, while Sony delisted it from its store entirely. ....

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