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Reasonable Procedures and The Bona Fide Error Defense: District Court for the Southern District of Indiana Grants Summary Judgment to Defendant in FDCPA Case | Troutman Pepper


In
Ewing v. Med-1 Solutions, Judge Sweeney II of the District Court for the Southern District of Indiana granted summary judgment for the defendant, regarding the plaintiff’s allegation that the defendant violated the Fair Debt Collection Practices Act by reporting her debt to TransUnion after the plaintiff disputed the debt. In its ruling, the court highlighted that a company that takes
reasonable precautions and maintains
reasonable procedures to avoid clerical or factual mistakes satisfies the third element in maintaining a bona fide error defense to an alleged FDCPA violation.
In that case, the defendant sent the plaintiff debt collection letters in 2015 regarding medical services, and the plaintiff disputed the debt in 2016. Upon receipt of the plaintiff’s dispute letter, the defendant’s receptionist inadvertently forwarded the letter to the wrong department, and the dispute was not reported. When a 2018 TransUnion credit report indicated that the dis ....

United States , Trans Union , District Court , Judge Sweeney , Southern District , Fair Debt Collection Practices Act , Procedure Manual , ஒன்றுபட்டது மாநிலங்களில் , டிரான்ஸ் தொழிற்சங்கம் , மாவட்டம் நீதிமன்றம் , நீதிபதி ஸ்வீனி , தெற்கு மாவட்டம் , நியாயமான கடன் சேகரிப்பு ப்ர்யாக்டிஸஸ் நாடகம் , ப்ரொஸீஜர் கையேடு ,