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Innovation, customer experience help PH enterprises stand out


SunStar
+
April 22, 2021
BUSINESSES in the Philippines are prioritizing the improvement of customer experience, employee experience and the attraction of new customers in a market shaped by the Covid-19 pandemic.
The regional study, “Digital, resilient, and experience-driven: How enterprises in Southeast Asia can prepare for the new economy,” revealed that enterprises in Southeast Asia are gaining steady momentum prioritizing growth and customer experiences.
However, they face significant challenges in the areas of talent attraction and retention, cloud adoption and gaining insights from data.
In the Philippines, large enterprises and small and medium enterprises (SMEs) have also taken steps to improve experience management in their operations. ....

Republic Of , The Philippines , Southeast Asia , Southeast Asian , குடியரசு ஆஃப் , தி பிலிப்பைன்ஸ் , தென்கிழக்கு ஆசியா , தென்கிழக்கு ஆசிய ,