Govt working on Alexa, Google Assistant-like chatbots to deliver public services Ankita Chakravarti
The Indian government could be working on platforms similar to Alexa and Google Assistant to deliver e-governance services. As per reports, the Government on Friday invited bids to develop a voice assistant similar to Amazon s Alexa and Google Assistant.
As per the PTI report, the AI-based platforms will interact with the public in multiple languages. It is also expected to analyze sentiments and collect data to give personalized services to users. The report states that the National E-Governance Division of Ministry of Electronics and IT has invited proposals to build the conversational platform that can be deployed on the UMANG platform, which hosts various apps that provide government services to citizens.
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Now Govt working on Alexa, Google Assistant-like chatbots to deliver public services
Thhe government invited bids to develop a chat bot or voice assistance application like Amazon s Alexa or Google Assistant to deliver e-governance services to the public. The artificial intelligence-based conversational platform is expected to interact with the public in multiple languages, analyse sentiments and intent, collect and analyse data to give personalised experience to users.
The National E-Governance Division of Ministry of Electronics and IT has invited proposals to build the conversational platform that can be deployed on the UMANG platform, which hosts various apps that provide government services to citizens.
UMANG app: Centre invites bid to develop voice assistant application for e-government services
The application is supposed to convert speech into text and vice versa.
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Updated: Jan 2, 2021, 05:25 PM IST
The Centre on Friday invited bids to develop a voice assistant application to deliver e-governance services to the common people.
It is to be noted that the chatbot will be similar to that of Amazon’s Alexa or Google Assistant. The application is supposed to convert text into speech, and vice versa.
It is also required to interact with the public in multiple languages, collect and analyse data to give personalised experience to users.