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“Our goal is to make every guest feel welcome and special and to provide them with an exceptional dining experience. We deeply regret that we did not provide this couple with an experience that meets our high hospitality standards. We hope they will give us another chance.” Dorothy Moody and her husband were dining at a location in Orlando, Florida when they noticed they were seated in the back of the restaurant with other people of color. The couple also couldn’t help but notice all the diners in the front of the restaurant were white. “It was clear that it was a separate section,” said Moody, who was at the restaurant to celebrate her husband’s birthday. ....
‘This Is Way Bigger Than Us’: Louisiana Couple Respond to Apology of Restaurant Owner After Server Automatically Added Tip, Then Manager Lied About Policy A Black New Orleans couple have responded to an apology from a restaurant owner and suspension of two employees who racially profiled them, automatically added 20 percent gratuity to their bill, then lied and said it was the company’s policy. On Saturday, Feb. 27, James Washington published a lengthy Facebook post detailing he and his wife, Yasmin Raquel’s experience at Desi Vega’s Seafood and Prime Steaks in Metairie. He said the evening had a “great beginning, bad ending.” ....
They were falsely told it was restaurant policy. Published 4 weeks ago Written by BET Staff A Black couple is receiving an apology after a tip was added to their bill at a New Orleans steakhouse. According to a Facebook post, James Washington wrote that he and his wife went to Desi Vega s Seafood and Prime Steaks and were surprised to see a 20% tip added to their bill. Then they were falsely told the tip was mandatory policy. Wasghington added, A 20% tip for me is for par (or sub par) service. I respect waiters and bartenders so I like to do much more. So I asked our server if this was standard. He said yes, we add 20% to all of our bills. Something didn’t seem right about his response.” ....
Desi Vega’s Seafood and Prime Steaks admitted that the employees ‘improperly’ added the tip on the couple’s bill and even lied about it to the couple. ....
Get our free mobile app I think we can all agree that the men and women that work as restaurant servers in our great state deserve all the tips they can get. Sure we ve had a bad waiter or waitress from time to time, but overall we hardly have to wait for a drink refill or more chips and salsa. That being said, what 2 Louisiana restaurant employees did to ensure a tip absolutely crossed a line. According to FOX News, 2 employees of Desi Vega’s Seafood and Prime Steaks in Metairie have been placed on unpaid suspension after they added an unauthorized gratuity to an African American couple s bill. ....