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GERARD JULIEN/AFP via Getty Images This story is available exclusively to Insider subscribers. Become an Insider and start reading now. A software issue caused Arizona prison inmates to be stuck behind bars longer than legally allowed. A separate software issue resulted in potentially thousands of inmates wrongly held in max custody. Other software issues have led to fatal outcomes, leading experts to call for increased oversight. It s easy to forget just how much of the modern world is powered by software, from trains and planes to emails and file transfers. Corene Kendrick, deputy director of the American Civil Liberties Union (ACLU) s National Prison Project, says that when software is working behind the scenes, that kind of business operations stuff, you just assume normally it s doing its job.

United statesCorene kendrickJoseph blankenshipEvonne silvaCaroline issacsLyria bennett mosesNational prisonCorrectional servicesPrison law officeArizona department of corrections rehabilitation reentryUniversity of new south walesEnterprise services platformMaryland department of public safetyDepartment of correctionsAmerican civil liberties unionAmerican friends service committee