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Retailers have an opportunity to solidify customer relationships


Smart & Final
Customer engagement is a journey, says AppCard s Yair Goldfinger, and retailers need to consider the lifetime value of each shopper.
Grocery retailers have a one-time opportunity to solidify customer relationships
There’s an opening to retain as much of each shopper’s pandemic-era business as possible, says AppCard CEO
Yair Goldfinger is the is the co-founder and CEO of AppCard, an advanced customer retention system designed specifically to service the needs of mid-size retailers, franchises, and independent grocers who are ready to start capitalizing on the potential of their customer data and analytics.
 
For the past year grocery retailers have been operating in a landscape that isn’t sustainable. Shoppers have been maximizing their buying at primary stores with large basket sizes and fewer trips with the intention of spending as little time as possible in stores. They have even readily bought substitut ....

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Wasa improves services embracing tech: Taqsem-528100


Wasa improves services embracing tech: Taqsem
Staff Correspondent
6th January, 2021 10:47:38
Dhaka Water Supply and Sewerage Authority (Wasa), a nearly dysfunctional organisation which made a turnaround for timely steps and reforms initiated by its current managing director (MD), is improving its services with the use of technology.
“We’re trying to take Wasa services to a new level through application of technology. If the digitisation process is complete, services will be available at the doorsteps of clients. People won’t need to come to the office for getting any service,” its MD Taqsem A Khan said in an interview with a vernacular daily. ....

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