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Article content A Telus-run call centre in the Vancouver Coastal Health region ran into trouble on its opening day in March, with some callers unable to connect with the service to book a vaccine appointment, while others were left on hold for hours, then abruptly disconnected. We apologize, but this video has failed to load. Try refreshing your browser, or COVID-19: Telus fights to prevent disclosure of costs of controversial B.C. contract for vaccine booking service Back to video The provincial government agreed to release the cost of the service agreements with Telus for the call centres in response to a freedom of information request made by Postmedia News. But Telus asked for a review by the office of the information and privacy commissioner, arguing the value of the contracts should not be made public. ....
TELUS investment boosts Stony Plain's wireless, internet speeds draytonvalleywesternreview.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from draytonvalleywesternreview.com Daily Mail and Mail on Sunday newspapers.
TELUS is investing $63 million across Greater Victoria this globenewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from globenewswire.com Daily Mail and Mail on Sunday newspapers.
Posted: July 15, 2021 Province bolstering paramedic resources The British Columbia government July 14 announced it is taking steps to improve ambulance response times and support emergency workers. “When we call for help, we need to know help is on the way, and that it will arrive quickly,” said Adrian Dix, Minister of Health. “Immediate action on operations, as well as stronger leadership and increased investment at BC Emergency Health Services, will deliver a more effective ambulance service for patients and families who depend on it. Better support for paramedics and dispatchers will help them do the vital work we count on every day.” ....
Article content “Today’s announcement is intended to focus on strengthening the foundation of emergency health services so that we can improve service to patients and communities and the day-to-day work experience of our employees,” said authority interim president David Byres and executive vice-president Susan Wannamaker in a letter to staff Wednesday, the same day as Dix announced the changes to B.C. ambulance service. We apologize, but this video has failed to load. Try refreshing your browser, or Vaughn Palmer: Health agency denies blame for B.C. Ambulance Service fiasco, attacks critics Back to video Byres and Wannamaker went on to discount the possibility that the moves were the result of a blame-placing exercise. ....