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NorthTek awarded Dell Services Provider status in Bahrain

NorthTek awarded Dell Services Provider status in Bahrain
MANAMA, March 7, 2021
NorthTek, an engineering and services company based in Bahrain, has achieved the status of an approved Dell Service Provider.

Approved Service Providers are authorised by Dell to provide diagnostic and repair services for Dell products that fall within their warranty scope which includes their part repair and replacement, said a statement.

Roshan George, Commercial Director of NorthTek, said: “Dell customers can reach us by phoning Dell Technical Support (Toll Free: 80004303/02) or contacting NorthTek directly. We will provide a Dell certified technician who will be available to troubleshoot over the phone and assess the situation. If repair is in order, the customer will be asked to carry-in their device to one of the NorthTek service outlets for support.” ....

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'We had to quickly figure out how to adapt and adopt'

Digital Generation’s Warren Booysens
“We had to suddenly cope with a lot of challenges: there were worldwide stock limitations, forecasting was a nightmare, there were a whole range of new security issues, and asset management became a major issue. But it wasn’t just about the technology; it was about everything that goes with it.”
Warren Booysens, head of architecture and cloud services at Digital Generation, opens up about how lockdown forced the company to push the envelope of client service. Digital Generation had to give its clients a proven solution rapidly for a raft of new challenges while simultaneously coping with the impacts of the global pandemic. ....

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