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Accessibility of Telehealth Services During the COVID-19 Pandemic: A Cross-Sectional Survey of Medicare Beneficiaries


Accessibility of Telehealth Services During the COVID-19 Pandemic: A Cross-Sectional Survey of Medicare Beneficiaries
ORIGINAL RESEARCH Volume 18 July 1, 2021
Suggested citation for this article: Ng BP, Park C. Accessibility of Telehealth Services During the COVID-19 Pandemic: A Cross-Sectional Survey of Medicare Beneficiaries. Prev Chronic Dis 2021;18:210056. DOI: http://dx.doi.org/10.5888/pcd18.210056external icon.
PEER REVIEWED
What is already known on this topic?
Factors associated with accessibility and use of telehealth have been reported for the adult population; however, little is known about factors associated with accessibility of telehealth among older adults.
What is added by this report?
Over 80% of Medicare beneficiaries in our study reported that their usual providers offered telehealth during the COVID-19 pandemic. Disparities in accessibility of telehealth services by sex, residing area, income, and census region were observed. ....

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OIG Currently Has Seven National Telemedicine Audits


Monday, March 1, 2021
Companies who feel the Public Health Emergency (PHE) waivers and exceptions have rendered telemedicine “immune” from compliance oversight might be surprised to learn what federal regulators have in the works. The Office of Inspector General (OIG) at the Department of Health & Human Services (HHS) is conducting at least seven different national audits, evaluations, and inspections of telemedicine services under the Medicare and Medicaid programs. The audits will also review remote patient monitoring, virtual check-ins, and e-visits. OIG previously issued a report in 2018 on Medicare telehealth billing, using only a small sample size but finding a 31% error rate of claims that did not meet the Medicare requirements for payment for telehealth services. Providers who have begun or increased billing to federal healthcare programs for telehealth services since the inception of the Public Health Emergency should expect those claims to be subject ....

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