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Ayala: Broadband aid requires a response, San Antonio. This is a test


Ayala: Broadband aid requires a response, San Antonio. This is a test
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In this FILE PHOTO Vanessa Aguilera, IT Manager, hands out laptops to a family during a drive-thru device pick up at the KIPP Academy on West Commerce, Thursday, Aug. 20, 2020. Students from the KIPP Academies in San Antonio were able to pick up the devices on a last minute basis. Remote learning starts on Monday.Jerry Lara /San Antonio Express-News
In its first week, 1 million U.S. households signed up for the Emergency Broadband Benefit Program created to help close the digital divide during the coronavirus pandemic.
The key word in the subsidy’s title is “emergency.” ....

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Digital divide keeps many seniors from registering for COVID-19 vaccines


SAN ANTONIO – Not all seniors are tech savvy or have computers and email, but efforts are being made to make it easier for them to register in order to get the COVID-19 vaccine.
“We are receiving phone calls from people who are very frustrated with the process,” said DeAnne Cuellar, state director of Older Adults Technology Services, which includes Senior Planet.
“We’re still providing all three legs of the stool,” Cuellar said. “Devices, connectivity to the internet and digital literacy training.”
Cuellar said Senior Planet keeps in mind that many seniors are on fixed-incomes.
She said the Senior Planet hotline, 210-504-4862, is a comprehensive service. ....

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