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At Home Selects Manhattan Active® Omni to Modernize and Optimize Its Order Fulfillment Operations


At Home Selects Manhattan Active® Omni to Modernize and Optimize Its Order Fulfillment Operations
April 15, 2021
ATLANTA, April 14, 2021 – Manhattan Associates (NASDAQ: MANH) today announced that the leading home décor retailer, At Home Group Inc. (NYSE: HOME), has chosen to implement Manhattan Active® Omni
’s market-leading order management system (OMS) to improve its sales, service and fulfillment operations. At Home’s implementation of Manhattan’s technology will help establish the foundation for the retailer’s future ecommerce enhancements, such as optimizing inventory availability across its store network.
At Home is a home décor superstore with 225 locations focused on providing the broadest assortment of products to suit every room, every style and every budget. To enhance its already successful retail operations, At Home recently selected Manhattan’s OMS solution to provide a more modern omnichannel customer experience and improve in-store f ....

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At Home supports omnichannel commerce with advanced order management


Senior Editor, Technology
A leading value home décor retailer is enhancing its customer experience across channels with a new order management system.
At Home Group Inc. is implementing the Manhattan Associates Omni order management system (OMS) in an effort to improve sales, service and fulfillment operations. By implementing a new OMS, At Home intends to establish the foundation for future e-commerce enhancements, such as optimizing inventory availability across its store network.
Specifically, the retailer seeks to obtain complete, real-time control of customer transactions, inventory visibility and availability, as well as orchestration of orders across the enterprise. 
“Our success has been driven by three key competitive advantages: a differentiated home décor concept, a highly efficient operating model and a deep understanding of our customers,” said Julie Coffman, At Home VP of e-commerce and omnichannel. “Implementing Manhattan’s OMS ....

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