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Intranet reveals staff information, floor plans, million service requests


Intranet reveals staff information, floor plans, million service requests
Detailed floor plans and thousands of campus security requests were openly accessible to students.
May 30, 2021
The University of Sydney has left detailed floor plans of 1,335 University buildings, locations of staff and an archive of almost a million campus service requests easily accessible to any of USyd’s 60,000 students with an active UniKey.
Honi Soit has found that a Campus Assist Online portal, on the publicly accessible staff Intranet home page, provided effectively unlimited access to floor plans, service request records and some University employee information. 
Logging into the portal with a student UniKey resulted in the system categorising the student account as a staff member. Accounts had the ability to change their own status to anything from a visitor, student, or casual staff member, to an Emeritus Professor.  ....

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Helpdesk Agent (Stockholm, SE)


Helpdesk Agent (Stockholm, SE)
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At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. We make sure you never miss a beat by making it quicker and easier to find, pay, administer, operate and plan parking.
The Role
Our team is growing and we are currently looking for a Helpdesk Agent to strengthen our Internal IT team. As Helpdesk Agent you report to the Head of Internal IT and will collaborate closely with all different functions at Easypark. As IT Helpdesk Agent your core duties will include working in a 1st- and 2nd-line support capacity; owning, participating, and handling incoming helpdesk tickets according to SLAs. You will also help end-users with troubleshooting in person, messages, or remote access. ....

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