Decisiv Inc. will integrate its SRM platform with DTNA’s Uptime Pro dealer service management platform.
July 30, 2021
Daimler Trucks North America
Daimler Trucks North America (DTNA) announces a partnership with Decisiv Inc., a supplier of Service Relationship Management (SRM) solutions, to integrate its SRM platform with DTNA’s Uptime Pro dealer service management platform.
“Our partnership with Decisiv will further enhance our Uptime Management Suite by reducing the time to write up repair estimates, enabling instant approvals, verifying real-time parts availability, and providing consistent labor hours utilizing standard repair times,” says Paul Romanaggi, chief customer experience officer at DTNA. “It will allow our dealer service locations to operate at peak efficiency, with the transparency and real-time coordination to provide an even better customer experience, and it’s just one of many initiatives we have underway to improve service productivity and
Decisiv SRM Platform Usage Tops 20 Million Service Events
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Mitchell 1 Repair Information Software Now Available on the Decisiv Marketplace
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Improved ease of access to the Mitchell 1 TruckLabor Module adds to the benefits of the Decisiv SRM Case service event management application With one click access, connected participants in the Decisiv SRM Ecosystem can streamline repairs by improving service workflow and event efficiency.” GLEN ALLEN, Va. (PRWEB) April 28, 2021 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that the TruckLabor Module in Mitchell 1 TruckSeries truck repair information software is available in the Decisiv Marketplace.
“The easy availability to Mitchell 1’s TruckLabor Module enables fast and effective access to our SRM Case service event management application,” said Michael Gibson, VP Strategic Partners at Decisiv. “It allows users to seamlessly transition between SRM
Decisiv and TMC Launch New Parts and Labor Cost Benchmark Reporting
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Partnership to produce a benchmarking tool designed to track key performance indicators for commercial vehicle parts and labor based on VMRS
“This new partnership between TMC and Decisiv offers Council fleet members a great benefit to help them benchmark their overall parts and labor costs against actual costs captured in the Decisiv SRM platform.” GLEN ALLEN, Va. (PRWEB) April 19, 2021 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today during the American Trucking Associations’ Technology & Maintenance Council (TMC) 2021 Spring Meeting a partnership to produce a benchmarking tool designed to track key performance indicators for commercial vehicle parts and labor based on the Council’s Vehicle Maintenance Reporting Standards (VMRS).
Decisiv Asset APIs Extend Connectivity For Fleet Service Management
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Newest SRM platform capabilities automate the management of assets and external service events using existing fleet tools and applications.
With our new Asset APIs, fleets no longer have to suffer from portal overload from all their providers, or have their managers work in multiple applications to manage service events. GLEN ALLEN, Va. (PRWEB) April 08, 2021 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today their SRM Connect system now incorporates new Asset APIs that extend connectivity, enabling fleets to automate the generation of service requests and manage external service events using their internal fleet management tools and applications.
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