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Operations Experience Management platform, parcelLab, has secured US$112 million (GB£80 million) in Series C funding led by global venture capital and private equity firm, Insight Partners. The organisation connects directly with 150+ carriers worldwide including Hermes, DPD and DHL. ....
Münchner Logistik-Start-up parcelLab erhält 110 Millionen US-Dollar internetworld.de - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from internetworld.de Daily Mail and Mail on Sunday newspapers.
Fibre2Fashion Toggle navigation 05 Pic: Shutterstock UK fashion brands are focusing on value-add delivery services and post-purchase experiences to boost their sales, protect margins and encourage customer loyalty, according to a recent report. It says that 14 per cent retailers are allowing customers to choose their carriers, 52 per cent offer guaranteed weekend delivery and 17 per cent offer free shipping. The study titled ‘Operations Experience 2021: How Does UK Retail Measure Up?’ by ParcelLab analysed the top 150 retailers of the UK and witnessed some improvements in the operations experience of the Whilst express shipping is pretty standard (91 per cent offer this), 52 per cent retailers offer guaranteed weekend delivery and 19 per cent advertise timeslot delivery. The most popular number of alternative delivery options is three and 17 per cent of the retailers offer a delivery pass/subscription. About 19 per ce ....
Buxhoidt: retailers need to consider fulfilment an important influencer on consumers’ loyalty Delivery is a key part of the whole customer experience and therefore an opportunity for retailers to build long-term relationships with customers. The problem is, right now, this opportunity is being squandered because it is largely in the hands of a third party, the carrier. However tight the relationship may be between the retailer and their carriers, both parties have different priorities, most notably that the carrier runs primarily on volume and speed and, unlike the retailer, is not deeply or at all invested in customer relationships. Many of the problems with last mile are well documented, particularly by the national media which likes to pick up on stories of deliveries that were damaged because the courier threw them over the fence or deemed to choose a shopper’s dustbin as a suitable ‘safe place’ to leave a parcel. The everyday world of the last mile is a lo ....
深度復盤丨城市更新型商業代表，探析大興大悅春風裡的逆勢開業 sina.com.tw - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from sina.com.tw Daily Mail and Mail on Sunday newspapers.