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详细介绍 Responsibilities: Manage incoming sales phone calls Identify and assess customers’ needs to achieve satisfaction Process PO, create invoice, and arrange order selection/pickup Greet and prepare packing slips for customers; match pickup items with each PO/invoice; instruct pickup areas Keep records of customer interactions, process customer accounts and file documents Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Generate sales leads Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Other ad-hoc tasks as requested

Client service representative strongBachelor or collegeChinese experienceGoogle workspace experienceசீன அனுபவம்