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Match.com was ordered to settle a lawsuit over violating state auto renewal laws on July 7, 2021. Courtesy PhotoSpin.
Match.com, the world s largest online dating service conglomerate, paid $2 million in civil penalties last week to a state task force comprising six different California district attorney offices.
The consumer protection suit, filed by the California Auto Renewal Task Force in November, alleges the company s online sign-up processes failed to clearly and conspicuously inform consumers that they were enrolling in an automatic renewal service and did not secure the consumer s affirmative consent as required by law.
The suit also alleges that Match.com failed to inform customers how to cancel and that the cancellation process was lengthy and tedious, which is also a violation of the state s automatic renewal laws.
Match com pays $2M settlement for violating state auto renewal laws paloaltoonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from paloaltoonline.com Daily Mail and Mail on Sunday newspapers.
Canyon News
SANTA MONICA- On Wednesday, June 7, the Los Angeles County District Attorney’s Office announced that Match Group Inc., an online dating company, will pay $2 million to settle a civil lawsuit that alleges the company charged customers for automatic renewal without their express consent.
“Consumers should be protected from practices that deceptively and unfairly force them to pay for something they don’t want,” District Attorney Gascón said. “We want companies to thrive, but they should be mindful to not abuse technology tools to violate consumer protections.”
Match Group also agreed to clearly disclose its automatic renewal terms and to get consumers affirmative consent to the terms through a checkbox before charging for an automatic renewal or continuous service. Customers must also be given an easy option to cancel their service.
MGN
SANTA BARBARA COUNTY, Calif. – A major online dating company reached a settlement worth more than $2 million for violations of auto-renewal laws.
On Thursday, Santa Barbara County District Attorney Joyce Dudley announced that Match Group, Inc. had agreed to pay $2 million in civil penalties and costs as part of a settlement of a consumer protection lawsuit.
Match Group, Inc. owns multiple dating services including Match.com, PlentyofFish, OkCupid and Tinder.
The lawsuit was filed back in November 2020 by the California Auto-Renewal Task Force, which includes the District Attorney s Offices in San Diego, Los Angeles, Santa Barbara, Santa Clara and Santa Cruz counties along with Santa Monica City Attorney s Office.