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Agama Technologies launches new support ticketing system, knowledge base and community forums


(Linköping, Sweden, May 7, 2021) – Agama Technologies, the specialist in video service quality and customer experience, today announces the launch of the Agama Community Portal for its existing customers.
Agama Community Portal is a combination of a knowledge base repository for the company’s products and a customer community that will play a key role in discussing, collaborating, and sharing best practices or solutions to possible problems. In these forums, customers can directly talk to each other and get the most of the company’s products, in a much faster and effective way.
“Sharing and learning from each other is really powerful in our continuously improving working environment, day by day and year by year! In our new online Agama community, we can all engage and learn from each other, share best practices, and in the future also our own dashboard widgets.”, says Mikael Dahlgren, CEO of Agama Technologies. “At the core, we are a customer-centric organizat ....

Ankit Garg , Mikael Dahlgren , Agama Community Portal , Head Of Services At Agama Technologies , Agama Technologies , Community Portal , அங்கித் கார்க் , மைக்கேல் தால்கிறென் , பல்லி வகை தொழில்நுட்பங்கள் , சமூக போர்டல் ,

Community networks recognition: Local Networks initiative and projects from Tosepan and IBEBrasil nominated for the WSIS Prizes 2021


17 March 2021
The Local Networks (LocNet) initiative and two projects from its peers – Tosepan (Mexico) and IBEBrasil (Brazil) – are among the nominees for this year’s World Summit on the Information Society (WSIS) Prizes, a contest developed to evaluate activities that leverage the power of information and communication technologies (ICTs) to advance sustainable development. 
Led by APC in partnership with Rhizomatica, LocNet aims to directly support the work of community networks and contribute to an enabling ecosystem for the emergence and growth of community-based connectivity activities in developing countries. The nomination is a recognition of community networks as an important and viable alternative for promoting the rights to access and communications, and for supporting sustainable development.  ....

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