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A Telstra spokesman was unable to give a timeframe on when services were expected to be restored. Areas affected include Mackay, the Northern Beaches, parts of Hay Point, parts of the Pioneer Valley, Mount Martin, Mount Jukes, Cape Hillsborough and St Bees Island. We know how frustrating it can be when customers can t make or receive calls or use data services, so we appreciate their patience, the Telstra spokesman said. In the meantime, if they have a working Wi-Fi signal, they may be able to use Wi-Fi-calling on selected handsets . A map showing Telstra customers affected by the mobile outage. ....