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To make a complaint or provide feedback, the student needs to write out their concerns in an email and send to the
Advocacy and Welfare Manager, Ee-Li Hong, ee-li.hong@ucsa.org.nz. Once the information is received, the student will receive a response confirming we have received it.
If a student wants to provide feedback about the products or services provided to them by Specsavers (Riccarton), they need to contact Specsavers (Riccarton) directly. As the team in store hold their personal records, contacting Specsavers (Riccarton) directly will ensure their query is dealt with as quickly as possible. PLEASE DO NOT ARRIVE AT SPECSAVERS (RICCARTON) WITHOUT AN APPOINTMENT