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Millions of us have been scammed, so why has anti-fraud spending been cut 99pc? telegraph.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from telegraph.co.uk Daily Mail and Mail on Sunday newspapers.
Retailers Urge Government To Take Urgent Action On Soaring Payment Card Costs kamcity.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from kamcity.com Daily Mail and Mail on Sunday newspapers.
Europe: EBA consults on proposed guidelines on limited network exclusion under PSD2 On 15 July 2021, the EBA published a consultation paper (EBA/CP/2021/28) proposing guidelines on the limited network exclusion (LNE) under PSD2. The EBA explains that Article 3(k) of PSD2 introduced an exclusion for services based on specific payment instruments that can be used only in a limited way. It believes that the implementation and application of the LNE requirements diverges significantly between member states, which impedes the single market for payment services in the EU and creates opportunities for regulatory arbitrage. The EBA also believes that consumers are sometimes unaware that they do not benefit from the protection envisaged under PSD2. ....
Fraud victims being left without satisfactory support from banks, says Which? August 3 2021, 12.03am Some fraud victims are left without support from banks, potentially leaving them exposed to future scams, according to Which? (Dominic Lipinski/PA) Some fraud victims are being left without satisfactory support from banks, potentially leaving them exposed to future scams, according to Which? The consumer group found some customers struggled to contact their bank after a scam, including a customer who waited seven hours on hold, racking up a £50 phone bill. Around eight in 10 (83%) victims of fraud or fraud attempts in the past 12 months said they were satisfied overall with how their bank had managed the incident, a survey by Which? found. ....
Fraud victims are being left without enough support from banks, leaving them at risk of future scams, warns Which? The consumer group found some struggled to contact their bank after an incident, including one who was on hold for seven hours, racking up a £50 phone bill. Its survey found 15 per cent of customers who reported fraud or attempted fraud to their bank said they waited 30 minutes or more to speak to staff. Which? highlighted concerns over recovery fraud , when victims are targeted again by scammers pretending to help them recoup their cash Just under a third of victims said their bank did not offer advice or resources to help protect themselves in the future. ....