CHICAGO (WLS) There have been thousands of pieces of missing or delayed mail and no clear answers from the postal service in Chicago.
Residents on the South and Southwest sides have been complaining about problems with mail delivery for months now.
The delayed mail, including letters and packages from those locations, total over 62,000 from last September through February.
Senator Dick Durbin discussed mail delivery delays in Chicago during a press conference Sunday afternoon. They ve got to have an honest assessment of the resources and the demands of the post office. They don t have enough resources dedicated to get the job done, Senator Durbin said. That I think is highest priority.
3600-block of West 79th Street.
The delayed mail, including letters and packages from those locations, total over 62,000 from last September through February.
Congressman Bobby Rush, who joined local aldermen and mayors from Alsip and Evergreen Park in a morning press conference, called it unacceptable. People who depend on the postal service, seniors, families, other people depending on the postal service day-in and day-out it s an absolute, epic, total, undeniable failure, Rush said.
He is calling for the postmaster to resign and for a management overhaul. The report he highlighted also revealed inaccurate reporting of the delayed mail. Some of that included voter information from the Secretary of State.
CHERRY HILL, New Jersey (WPVI) Wendy Kravitz was looking forward to a package that her grandchildren sent her containing homemade Christmas cookies.
Chances are, though, when she gets that package she shouldn t eat those cookies because they ll be more than a month old. From what we understand, it was tracked in South Carolina and then it seems to have dropped off the face of the earth, said Kravitz of Langhorne.
People across the country have stories of disappearing deliveries.
Sean O Neill tweeted Action News that his son had been waiting on a delivery for 52 days.
Pat Adams shared frustration over a package that was shipped on December 1 and still hasn t arrived.
CHICAGO (WLS) The unprecedented volume of holiday mail sent by USPS this year isn t the only reason for persistent postal delays. Chronic understaffing and capacity challenges are the foundation.
Leon Paramore waited for nearly three weeks for a package sent by two-day Priority Mail. After endlessly tracking, several phone calls and even filing a claim, the package arrived Monday. Yesterday. That s correct. And it was sent out on the 10th. That s totally unacceptable, he said.
Paramore is no stranger to mail delivery issues, nor is he unsympathetic. A former postal manager himself, he understands the challenges the U.S. Postal Service faces. But he doesn t understand pictures like one taken at the Grand Crossing post office showing boxes of undelivered mail.
A historic amount of packages and rising employee COVID-19 rates are causing significant backlogs at US Postal Service processing facilities before Christmas.