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West Elm delivery delays and lack of communication are a customer service nightmare


Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images
This story is part of a group of stories called
In January, I received an email from a frustrated furniture shopper.
“Months ago, my new wife and I ordered a bed frame and headboard for our new top-of-the-line Tempurpedic mattress,” J.B. Harris, a shopper and reader in Florida, lamented. Though they received their mattress within a reasonable time frame, the bed frame and headboard were missing in action. “It’s been an existential nightmare, as confounding as Samuel Beckett’s
Waiting for Godot.”
When I reconnected with Harris in April, he had finally received his shipment after many months of waiting. “West Elm has the worst supply chain issues of any retailer I have ever experienced,” he told me. “My advice to West Elm shoppers: If you cannot buy an item from a showroom floor, expect to wait weeks if not months to receive it.” He and his wife slept on a mattre ....

New York , United States , Yale School , Robert Aboolian , Kian Leslie , Gal Zauberman , Denise Gianna , California State University San Marcos , Yale School Of Management , Wharton School , University Of Pennsylvania , Tempur Pedic , West Elm , Samuel Beckett , California State University San , Santiago Gallino , Rebecca Jennings , Restoration Hardware , San Francisco Based West Elm , புதியது யார்க் , ஒன்றுபட்டது மாநிலங்களில் , யேல் பள்ளி , ஈயந் லெஸ்லி , கலிஃபோர்னியா நிலை பல்கலைக்கழகம் சான் மார்கோஸ் , யேல் பள்ளி ஆஃப் மேலாண்மை , வார்டன் பள்ளி ,

Author of controversial race report invokes Bob Marley's anti-oppression lyrics to defend slavery remarks


Author of controversial race report invokes Bob Marley’s anti-oppression lyrics to defend slavery remarks
Nadine White
© Provided by The Independent
The author of controversial race report has invoked Bob Marley’s anti-oppression lyrics to deny that he attempted to glorify slavery.
Speaking at a panel event,
The Sewell Report: Next Steps, hosted by rightwing thinktank Policy Exchange, Tony Sewell dismissed accusations of this as a “vile misrepresentation” .
In the 258-page document, Mr Sewell wrote: “There is a new story about the Caribbean experience which speaks to the slave period not only being about profit and suffering but how culturally African people transformed themselves into a remodelled African/Britain, submitting that this should be taught in schools. ....

United Kingdom , Sonia Sodha , Raghib Ali , Kian Leslie , Bob Marley , David Goodhart , Tony Sewell , Sam Sharpe , Home Office , Human Rights Commission , Commission On Race , Sewell Report , Next Steps , Policy Exchange , Baptist War , Ethnic Disparities , Redemption Song , British Future Sunder Katwala , Hostile Environment , ஒன்றுபட்டது கிஂக்டம் , சோனியா சோடா , ராகிப் அலி , ஈயந் லெஸ்லி , பாப் மார்லி , டேவிட் குட்ஹார்ட் , டோனி தையல் ,