Pivot has been Patrick Downing’s go-to word since last March.
One day before Downing was set to open GlenPharmer Distillery in Franklin, Gov. Charlie Baker ordered all bars and restaurants to close.
“All of our restaurant staff were supposed to start March 17,” said Downing, who serves as president of the West Central Street distillery. “Of course, we only thought this would be for two weeks. I would certainly say there was a level of disbelief.”
Downing decided against opening for takeout only, believing he would not see much business because the distillery was not yet established.
“We didn’t have brand recognition,” he said.