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Commerce Commission to retail telcos: behave, or else
Broadband marketing and sales tactics need to be cleaned up.
Tristan Gilbertson (Commerce Commission) Credit: Supplied
The looming withdrawal of copper-based telecommunications services has prompted the Commerce Commission to urgently canvass views on misleading marketing.
In an open letter, the regulator proposed new marketing principles aimed at reducing consumer confusion about their broadband technology options.
However, telecommunications commissioner Tristan Gilbertson also made it clear the commission was prepared to force the issue if service providers did not play ball.
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Telcos says a new safeguard will help prevent sim card hijacking - where someone contacts Spark, Vodafone or 2degrees, pretending to be you, then takes con