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Support floods in as TFWA Asia Pacific Hainan Special Edition draws closer
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Singapore Changi Airport continues to invest in its digital and tech capabilities Source: CAG.
Non-travellers now account for more than 97% of sales on the iShopChangi duty free shopping platform, according to Changi Airport Group (CAG).
In a keynote video address during The APTRA APAC Dialogue virtual event hosted today (17 March), CAG Executive Vice President, Commercial Lim Peck Hoon said the e-commerce portal has moved from being largely a âbuy-and-fly’ model for travellers to a marketplace for domestic buyers.
IShopChangi allows Singapore residents to benefit from tax-absorbed goods for home delivery.
Addressing webinar attendees, Peck Hoon said the landlord has been forced to re-think the way it approaches its customers as a result of the decimation to passenger numbers in the wake of Covid-19.
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The travel retail market was valued at US$ 74.31 Bn in 2019 and for the last two decades, the travel retail market has grown constantly.
The global travel retail sector is not limited to only airports; it also includes cruise lines, ferries, and ports. However, an airport still enjoys the pole position in the market and is expected to remain the dominant player in the upcoming years. However, with the onset of the ongoing COVID-19 pandemic and the resulting travel restrictions, some of the major airports witnessed a drop in international passengers by about 90% for the months of March, April, and May 2020. Thereby, retail sales in the global retail market took a significant hit in the 1st half of 2020.
Thursday, 10 December 2020 18:57
Asia Pacific leads the recovery for the global travel retail channel, according to Luka Maga, Distell Global Travel Retail Managing Director.
Distell Global Travel Retail has announced strategic changes in personnel and distribution as it looks to strengthen its Asia Pacific business.
Effective immediately, the company has appointed Derek Scott as General Manager, Asia Pacific Travel Retail and Fabrice International as its South Korean DF&TR distributor.
Scott was previously Brand Director â Malts & Black Bottle at Distell and responsible for setting the strategic and commercial direction for the brands and leading the product development and portfolio strategy.
His remit also included oversight of the brand homes at the distilleries. Scott has two decadesâ experience in the drinks industry and held senior marketing and commercial roles at Beam Suntory and Burn Stewart Distillers & CL World Brands.
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