The public s confusion and frustration over scheduling COVID-19 vaccinations have health officials working on ways to streamline the process.
A text messaging service is one way Sangamon County officials plan to get the word out about available appointments for the vaccine.
Health officials in surrounding counties are using a variety of methods to reach the public on the issue and sometimes finding themselves overwhelmed. Counties aren t all focusing on the same age groups for the limited supplies of vaccine they have received, and state officials say it s unknown when supplies will become more plentiful.
Online comments indicate the public is frustrated by the relatively small number of vaccine doses at local health departments at a time when the nation s public health infrastructure is trying to respond to the global pandemic.