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Broadband ISP Frontier Just Keeps Happily Ripping People Off With Bogus Fees, And Zero Real Repurcussions


Wed, Mar 3rd 2021 12:14pm
Karl Bode
When you re a natural monopoly in America you get away with a lot. Take for example Frontier Communications, which has spent the last few years stumbling in and out of bankruptcy while dodging no shortage of scandals, including allegations of subsidy fraud. Last year, Frontier got a light wrist slap for fraudulently charging its customers a rental fee for modems they already owned. The company also paid a tiny $900,000 fine last year to Washington State AG Bob Ferguson for using bogus fees to rip off the company s captive subscriber base.
Of particular annoyance in consumer complaints has been the company s $4 per month Internet Infrastructure Surcharge, which is a completely nonsensical, bullshit charge the company levies ....

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