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Financial counsellors say the number of vulnerable customers getting into financial difficulty with BNPL is on the rise
Many customers have multiple BNPL accounts
Some customers are using payday loans to cover BNPL debts
For Leash Sullivan, a 34-year-old single mother who lives in the suburbs of Adelaide, the last year has been tough. She works in hospitality and events and saw her hours greatly reduced during the coronavirus pandemic, which meant she increasingly had to rely on government support payments through JobSeeker.