Future of Work: MakeMyTrip CPO Kapil Verma on product designing for the new normal
At YourStory’s Future of Work, MakeMyTrip CPO Kapil Verma said that safety and hygiene assurance is one of the major requirements of the users for travelling.
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The COVID-19 pandemic may have impacted several sectors, but travel has been one of the worst impacted sectors, said
Kapil Verma, Chief Product Officer, MakeMyTrip. He explained that the last 12 months have been the most challenging for the travel tech company, like any other businesses in that space.
Speaking at a fireside chat during the fourth edition of
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“Even though a code is perfect, sometimes, it breaks. The flaw is often in the design - which is a digital representation of the physical world. This happens when you make assumptions about the physical world and those assumptions don’t hold true.”
Day 1 of
YourStory’s
Future of Work 2021 summit saw Kanav Arora, SVP Engineering, Urban Company, break down some engineering nuances through the topic, ‘
How do you make engineering think business. As a true techie, Kanav has always believed that technology is the starting point for companies looking to solve real problems and create impact. In today s session, he highlighted why business empathy is essential to achieve that.