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Infinitus emerges from stealth with $21.4M for ‘voice RPA’ aimed at healthcare companies Robotic process automation (RPA) has found a strong foothold in the world of enterprise IT through its effective use of AI and other technology to help automate repetitive tasks to free up people to focus on more complicated work. Today, a startup called Infinitus is coming out of stealth to apply this concept to the world of healthcare specifically, to speed up the process of voice communication between entities in the fragmented U.S. healthcare industry. Infinitus uses “voice RPA” to become the machine-generated voice that makes calls from, say, healthcare providers or pharmacies to insurance companies to go through a series of questions (directed at humans at the other end) that typically need to be answered before payments are authorized and other procedures can take place. Those conversations are then ingested into Infinitus’s platform to parse them for relevant inform ....