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PMCA CEO encourages local businesses to use Artificial Intelligence

The Chief Executive Officer (CEO) of Price Monitoring and Consumer Affairs (PMCA), Lissie Taura, has encouraged local businesses to start thinking about digitally transforming their business processes, as 83% of

The 10 consumer rights you may not realise you have

On the back of World Consumer Rights Day last week, I was confronted by lots of questions about everything from returning dodgy goods to getting airline refunds.

World Consumer Rights Day 2024; History, Theme and Significance

Oppo India launches self-help assistant to help customers fix issues themselves

Oppo is introducing a self-help assistant on its website and apps, aimed at helping customers resolve some issues without going to a service center.

EcoWaste Coalition Pushes for Chemical Ingredients and Hazards Disclosure to Uphold Consumer Rights to Information and Safety

12 March 2024, Quezon City.  Ahead of the World Consumer Rights Day (WCRD) on March 15, the zero waste and toxics-free advocacy group EcoWaste Coalition