Hiring methods are changing rapidly. We are finally coming into an era of skill-based hiring instead of qualification and degree-based hirings. Here's why this shift is happening.
Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising interaction volumes and .
Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising interaction volumes and complexity Calabrio, the customer experience