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Detailed text transcripts for TV channel - MSNBC - 20140406:11:38:00

Thought to myself, this is one of the stupidest things you ve ever done. there was a time when her company, pamela bayer interiors, was booming. back then pamela, who splits her time between hudson, ohio, and the new york city area, had some very large clients. i would say, on the east coast, four, and here, one. and the one here was the biggest. because she had these corporate customers, who were lining up, and willing to pay up, pamela started telling some of her smaller clients she was no longer available. i had to take a step back and reassess my jobs. my jobs were large. taking a lot of time. i didn t think i was going to be able to take the smaller jobs, and do the correct the job for my client. ernie house and his wife tried to work with pamela during that time but she turned them down. when she came, she was like, oh, you need help. but i don t have time. i got so many other things going on. even though pamela was saying no, she wasn t leaving these potential cl ....

New York City Area , Pamela Bayer Interiors , Pamela Bayer , Lining Up , East Coast , Bernie House , Step Back , Wasnt Up To Standard , Dont Have Time ,

Detailed text transcripts for TV channel - MSNBC - 20140412:09:34:00

More weeks for them to make an adjustment. it ended up being too cumbersome. a canadian company produced the right packaging with the correct shade of brown. but j. paul had wasted a lot of time and money. 18 months to move through from the time we first contacted the company in china to when we received the tubes. it was close to about $15,000. from start to finish. jennifer says at one point this texas company used a distribution center in conkonl. as we were growing and the demand was growing, the orders were coming in. so at the advice of our consultants we moved our operation to a center that was recommended to us. we paid a monthly fee. but then the customers started to complain. we kept getting more feedback from customers with pictures. this is what arrived to me. and it just wasn t up to standard. we just didn t have the quality control. distribution was brought back ....

Texas Company , Dj Paul , Distribution Center , Quality Control , Wasnt Up To Standard ,

Detailed text transcripts for TV channel - MSNBC - 20140406:11:34:00

Them to make an adjustment. it just ended up being too cumbersome, too burdensome. a canadian company eventually produced the right packaging with the correct shade of brown. but j. paul had already wasted a lot of time and money. 18 months to move through from the time we first contacted the company in china to when we actually received the tubes. it was close to about $15,000. from start to finish. coo jennifer porchey says at one point this texas company used a distribution center in connecticut. as we were growing and the demand was growing, the orders were coming in. so at the advice of our consultant, we moved our operation to a fulfillment center that was recommended to us. we paid a monthly fee. but then the customers started to complain. we just kept getting more feedback from customers, with pictures. this is what arrived to me. and it just wasn t up to standard. we just didn t have the quality control. distribution was eventually ....

Texas Company , Dj Paul , Jennifer Porchey , Distribution Center , Fulfillment Center , Quality Control , Wasnt Up To Standard ,