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Vonage to Power VIRA Vaccine Chatbot for WhatsApp

/PRNewswire/ Vonage (Nasdaq: VG), is partnering with WhatsApp to power the expansion of the COVID-19 vaccine VIRA chatbot to WhatsApp users. VIRA, short for. ....

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Almost Half of UK Consumers have Missed Public Sector Appointments due to Communication Issues Since Start of Pandemic, According to Research from Vonage

Figure soars to 70 percent of 18-24 year-olds, suggesting that the UK public sector may be failing to provide customer experience that is fit for purpose Research from Vonage underscores the ....

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PopBox Asia Services enhances its delivery process with Vonage

PopBox Asia Services enhances its delivery process with Vonage
2nd March 2021
ANTARA/Business Wire
Singapore (Antara/Business Wire)- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by PopBox Asia Services, an automated parcel locker service provider, to enhance its last-mile delivery process in Indonesia. PopBox Asia customers include ecommerce companies such as Lazada, Zalora, Herbalife, Blibli, FMCG brands such as Coca-Cola, Indofood, and courier companies such as Pos Malaysia and Ninja Express, GDEx and many more.
Using Vonage’s Messages API – integrated directly with the WhatsApp Business solution - PopBox Asia Services communicates with customers on Indonesia’s top mobile app, notifying them of package deliveries. If the message delivery is unsuccessful via this channel, the Vonage Dispatch API will send the message through alternative channels, such as SMS. The co ....

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