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Creating customer service magic (even in mundane industries)

Having an effective CRM in place is the smartest, most efficient and cost-effective way to offer an excellent customer service, says Bruce von Maltitz, CEO of 1Stream. ....

Von Maltitz , Free State , South Africa , Ruce Von Maltitz , Customer Service , Customer Relationship Management Solution , 1stream Crm ,

AI transforms CX and service delivery

Chatbots are completely changing the landscape of contact centres, says 1Stream CEO Jed Hewson. ....

Von Maltitz , Free State , South Africa , South African , Jed Hewson , Southern Africa , Southern African , Artificial Intelligence , Crm Platforms , Ruce Von Maltitz , Jed Hewson , Self Service Options , Contact Centres , X Understanding ,

6 vital ways CRM is fuelling growth and boosting sales for SA businesses

Promoted | 1Stream's Jed Hewson and Bruce von Maltitz outline six ways CRM is positively impacting their South African clients’ businesses. ....

South Africa , Von Maltitz , Free State , South African , Jed Hewson , Southern Africa , Personal Information Act ,

Free State sheep rustlers driving farmers out of busine...

Free State farmers are selling their sheep by the thousands because stock theft syndicates are making it impossible for them to continue doing business. ....

Von Maltitz , Free State , South Africa , Northern Cape , Kwazulu Natal , Paul Roux , Western Cape , Caledon River , South Africa General , South African , Moropisi Phukuntsi , Athlenda Mathe , Henton Minnaar , Sergeant Mmako Mophiring , Hanno Ferreira , Evan Sorour , Sergeant John Lechachela Dikgoele , Fannie Masemola , Thandi Mbambo , Bheki Cele , Morgan Barrett , Herkie Viljoen , National Prosecuting Authority , Sa Police Service , Forensic Services , Traditional Affairs ,

Boost Black Friday sales and service with 1Stream CRM

Promoted | Black Friday provides an opportunity for e-retailers to show their commitment to putting their customers first. ....

Von Maltitz , Free State , South Africa , Black Friday , Cyber Monday , Southern Africa ,