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Generative AI's change management challenge

Workers are becoming more accepting of AI, but more work remains to reduce concerns, a study by Boston Consulting Group has found. ....

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New survey unpacks how employees feel about AI in the workplace

In a survey conducted by Boston Consulting Group, only 14 percent of employees have received training for AI in the workplace. ....

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Just 14% of Frontline Employees Have Received Training to Address How AI Will Change Their Jobs, but 86% of Employees Say They'll Need It

BCG Surveyed 12,800 Frontline Employees, Managers, and Leaders in 18 Countries Around the World to Understand How the Evolution of AI Has Impacted the. ....

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As AI enters the workplace, optimism levels are high

As AI enters the workplace, optimism levels are high
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Gap in AI benefit perceptions must be closed through responsible experimentation

A survey of 13 000 employees, managers and leaders in large companies in 13 countries about their perceptions of the benefits of, and concerns over, artificial intelligence (AI) has highlighted significant gaps between the expectations of the impact of AI on work and organisations, and the level of adaptation to ensure its beneficial use. The survey, undertaken by global consulting firm Boston Consulting Group's (BCG's) technology unit BCGX, has shown that there are strong correlations between the use of AI tools and positive perceptions and lower levels of concerns across all employee groupings. ....

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